Ready For Your Practice To Thrive?
Brace yourself—these three services will get you there.
Healthcare Practice Management Consultation
We will examine your practice from head to toe to provide you with your prescription to cure your practice (see what we did there) but seriously this is a deep and intense dive into your practice with an actionable guideline for immediate implementation to improve your practice’s revenue.
Revenue Cycle Management
This is a full-service program that includes doing your “billing and collections” along with the following services that impact you getting paid what you earned at no additional charge:
- Plan Confirmation
- Charge Analysis
- Code Determination Evaluation
- Reimbursement Matrix
- Contract Management
Practice Management Toolbox
Our services generate revenue but for overall success additional tools necessary to enhance the patient experience and strengthen community ties to allow for growth and improved quality care. Get ahead of the curb with:
- Social Media Marketing targeting the right type of New Patient appointments (increase revenue)
- Address high inbound call volume using our Appointment Desk solution. (reduce labor costs)
- Content Marketing focused on patients having care gaps to allow for incentive payments. (value based reimbursement)
- Telehealth programming to expand access to care for a community. (revenue with less overhead)
- Remote Patient Monitoring and service expansion to enable new revenue while enhancing services to patients. (add-on services)
We are Not The Right Partner For Everyone.
We have expertise with eClinicalWorks and support specific specialties where we can have the greatest impact on generating revenue for our clients. If you are not one of the specialties we seek to work alongside or do not use eClinicalWorks as your software platform, we are not for you!
Federally Qualified Health Center (FQHC)
The Federally Qualified Health Center (FQHC) market indeed requires specialized expertise in its revenue cycle processes due to its unique operational and reimbursement structures. Our company effectively support FQHCs and possess the following competencies:
- Prospective Payment System (PPS): Understanding the PPS model is crucial,as it determines the reimbursement rate based on the cost of delivering services, rather than fee-for-service.
- Facility Billing and Encounter-Based Reimbursement: Proficiency in managing facility billing and navigating encounter-based reimbursement structures, which are central to FQHC operations.
- Wrap and Interim Payments: Knowledge of how to handle wrap payments (the difference between Medicaid and PPS rates) and interim payments to ensure continuous cash flow.
- Uniform Data System (UDS) Reporting and Data Capture: Expertise in UDS reporting and the ability to accurately capture data required for these reports.
- Care Gap Resolution: Capability to identify and address care gaps, ensuring that patients receive comprehensive and continuous care.
- Definition of a Qualified Visit: Clear understanding of what constitutes a qualified visit under FQHC guidelines to ensure proper billing and reimbursement.
- Maximizing Revenue from Patient Care Services: Strategies to optimize revenue generation from a wide array of patient care services provided by FQHCs.
- Behavioral Health, Dental Services, Primary Care, and Care Support Services Billing: Comprehensive billing services across various domains, ensuring that all provided services are accurately billed and reimbursed.
- Leadership with FQHC Experience: Our leadership served as an FQHC CEO, advisor to FQHC CEO’s bringing valuable insight into the financial and operational nuances of health centers, far more than a mere billing and collections company.
Medical and Surgical (Adult and Pediatric) Practices
We understand that finding the right partner is crucial for your practice's success. At Health Associates, we specialize in working with practices using eClinicalWorks or NextGen software platforms. If your practice uses either of these platforms, let's talk about how we can help you maximize your revenue. Our expertise lies in leveraging these systems to their fullest potential, ensuring optimal financial outcomes.
Additionally, we do not support all medical specialties. Each specialty has its own nuances, and we only work with those we have thoroughly mastered. This ensures that you receive the most knowledgeable and effective support possible.
Reach out for a quick communication on if our expertise aligns to support your business.
Advanced Practice Nurse Managed Health Centers
Our firm’s extensive experience in setting up and managing nurse- managed health centers and advanced practice nursing clinics, along with
your role as a repeat speaker at the American Association of Colleges of Nursing, highlights your deep expertise in the field. Here are the key strengths and achievements:
- Collaboration with Nursing Schools and Colleges: Working with twenty-four Schools and Colleges of Nursing to establish and manage nurse-managed health centers and advanced practice nursing clinics.
- Educational Contributions: Regular speaker at the American Association of Colleges of Nursing at both the master’s and doctorate levels, sharing knowledge and expertise.
- Practice Start-Up and Management: Specializing in the startup of nurse-managed practices and supporting established practices in reaching revenue and patient volume goals.
- Published Expertise: Owner published in the Clinical Scholars Review: The Journal of Doctoral Nursing Practice on the development of acute care nurse practitioner billing models.
These accomplishments underline your firm’s capability to support nurse- managed health centers effectively, combining academic insights with practical experience to drive success in healthcare practice management.
Value Based Reimbursement Strategy
Health Associates has over 25 combined years in helping doctors and healthcare professionals make more money. Through our partnership you will appreciate our VBR strategy and see how we have implemented this strategy as part of our core revenue cycle management process.
Transparency and Technology Integration Management
We operate directly within your eClinicalWorks session. Our automation and workflows enhance the software you already use, maximizing your investment. We deliver solutions that integrate seamlessly with eClinicalWorks, ensuring you get top-notch functionality without the fuss.
Training and Education
Our firm specializes exclusively in eClinicalWorks. We are thoroughly trained, actively participate in educational sessions, attend annual national user meetings, and leverage our expertise to empower our clients. This dedicated approach fosters a collaborative and effective partnership.
The Proof is in Our Pudding
Key performance indicators and regular reporting showcase the effectiveness of our services. Our commitment to transparency not only builds trust but also cements our role as an extension of your staff, dedicated to supporting your business.
Value Based Reimbursement Strategy
The newest way to increase your revenue.
You might have a great employee or be satisfied with your billing company, but without staying current on eClinicalWorks features and market changes like Value-Based Reimbursement (VBR), you're likely leaving money on the table and not reaching your practice’s revenue potential. VBR shifts from traditional fee-for-service, where volume drives payments, to a model that rewards the quality and effectiveness of care, linking compensation directly to patient outcomes and overall value. This approach is more sustainable long-term compared to standard fee-for-service billing. Let us guide you toward a more financially stable business model. The market is evolving towards VBR—is your team ready to handle this shift?
Quality Improvement
Providers are incentivized to focus on preventive measures, patient satisfaction, and overall health outcomes rather than just the quantity of services provided. In this context, our revenue operations approach to generating more money for you involves monitoring quality measures and health plan indicators, which goes far beyond merely processing claims and posting payments.
Patient-Centered Engagement and Empowerment
It’s been proven that positive patient engagement is a win-win for everyone.
We provide patient outreach solutions, inbound call management for scheduling, and data analysis for performance in patient outcomes. We help you empower patients to actively manage their health, leading to improved adherence to treatment plans and healthier lifestyles.
Population Health Management
Payment improvement does not come from higher compensation on a code-by-code basis but rather through the broader goal of population health management. Address the health needs of the entire patient population, emphasizing preventive care and managing chronic care conditions to improve overall community health. Our team of experts helps manage your eClinical Works Population Health Module for improved outcomes and enhanced reimbursement.
Care Coordination
Future reimbursement models encourage collaboration and communication among healthcare providers. To increase revenue for your business, engage in the automated exchange of health information within your eClinical Works software.
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Reach Out Today
Our services can boost patient care, ramp up staff job satisfaction, and seriously grow your revenue. Get in touch today to dive into our healthcare consultation and revenue cycle management services. Let's work together to not just meet, but exceed your financial goals.